Cancellation policy
Some items in our store may be offered to you as a subscription, or a pre-order. This cancellation policy lays out how you can change or cancel these kinds of purchases.
Subscription Skips & Cancellations
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
Mythic Manuscripts offers subscription options for select collections and book boxes. Subscribers can skip or cancel upcoming renewals under the following conditions:
- Skip Window: You may skip a renewal up to 7 days before your next billing date. After this window closes, the order is confirmed and will be processed as scheduled.
- Cancellation Window: You may cancel your subscription at least 10 days before the next billing date to avoid being charged for the upcoming box.
- Skips and cancellations made after the billing charge has been processed will apply to future boxes only and will not be refunded retroactively.
- Subscription cancellations can be made directly through your customer account or by contacting us at mythicmanuscripts.team@gmail.com.
See our returns policy for more details on returns and refunds.
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.